1. COMPANY INFORMATION
Website: www.surlunettes.fr
Business Name: SURLUNETTES.FR
Registered Address: 29, rue Tronchet 75008 Paris France
Email: contact@surlunettes.fr
Phone: +33(0)1 85 73 69 28
Registration Number: 10020858600014
VAT Number: FR72100208586
2. PRODUCTS
We specialize in premium eyewear products including:
- Sunglasses
- Polarized sunglasses
- Eyewear accessories
- Limited editions and exclusive collections
All product descriptions, images, and specifications are presented as accurately as possible.
However, slight differences in color, finish, or appearance may occur due to screen settings or manufacturing tolerances.
3. PRICING
All prices displayed on the Website are in Euros (€).
Prices are shown:
- Including VAT (if applicable)
Shipping costs are Including for Europe only.
No sale out of Europe
We reserve the right to modify prices at any time without notice.
Orders are billed based on the price displayed at checkout.
4. ORDERS
By placing an order, you confirm that:
- You are legally capable of entering into a binding contract
- All information provided is accurate and complete
- Payment details are valid
Once payment is accepted, you will receive an order confirmation email.
We reserve the right to refuse or cancel any order in cases of:
- Suspected fraud
- Payment issues
- Product unavailability
- Pricing errors
5. PAYMENT
We accept secure payments through approved payment providers.
Accepted payment methods may include:
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
Payments are securely processed via third-party providers.
We do not store payment card details.
6. SHIPPING & DELIVERY
We ship from France to Europe.
Estimated delivery times:
- France: 2–7 business days
- Europe: 5–12 business days
Delivery times are estimates only and may vary due to:
- Carrier delays
- Customs clearance
- Force majeure events
SURLUNETTES.FR cannot be held liable for delays beyond our control.
7. CUSTOMS & IMPORT DUTIES
No international orders outside the European Union
may apply.
8. RIGHT OF WITHDRAWAL (EU CUSTOMERS)
In accordance with European consumer law, customers have 14 days from receiving their order to exercise their right of withdrawal.
- Unused
- In original packaging
- In resalable condition
- With all accessories included
Refunds will be processed after inspection.
Return shipping costs are the responsibility of the customer unless otherwise required by law.
9. RETURNS & REFUNDS
We reserve the right to refuse returns if products show signs of:
- Use
- Damage
- Wear
- Missing original packaging
Refunds are issued to the original payment method.
Processing time: typically 5–14 business days after return approval.
Shipping costs are non-refundable unless the return is due to our error.
10. WARRANTY
Products are covered by legal warranties under applicable French and European law.
This includes protection against:
- Manufacturing defects
- Hidden defects
- Non-conformity
Warranty does not cover:
- Accidental damage
- Improper use
- Normal wear and tear
- Unauthorized modifications
11. INTELLECTUAL PROPERTY
All content on this Website is owned by SURLUNETTES.FR, including:
- Logos
- Product images
- Text
- Graphics
- Branding
- Design
Unauthorized reproduction or use is strictly prohibited.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by law, SURLUNETTES.FR shall not be liable for:
- Indirect damages
- Loss of profits
- Business interruption
- Data loss
Our total liability shall never exceed the amount paid for the product purchased.
13. PRIVACY
Your use of this Website is also governed by our:
- Privacy Policy
- Cookie Policy
Please review these documents carefully.
14. FORCE MAJEURE
We shall not be held responsible for delays or failures caused by events beyond our reasonable control, including:
- Natural disasters
- Government restrictions
- Cyber attacks
- Transport disruptions
- Pandemics
15. APPLICABLE LAW
These Terms & Conditions are governed by the laws of France.
Any disputes shall be subject to the jurisdiction of French courts unless otherwise required by consumer protection laws.
16. CONTACT
For any questions regarding these Terms & Conditions, please contact us:
Website: www.surlunettes.fr
Email: contact@surlunettes.fr